Returns Policy – Rouge Technologies Ltd
1) Change-of-mind returns
You may return your purchase to us within the first 30 days following purchase. If you're returning an item because you've changed your mind:
- Items should be returned unused and in resalable condition.
If an item shows use beyond reasonable inspection, is missing parts/accessories, or is returned in a condition different to how it was dispatched, we may make a reasonable deduction to reflect any loss in value.
2) Refunds
Once your return is received and inspected, refunds are issued within 3 working days to the original payment method.
If anything needs clarifying (e.g., missing accessories or condition issues), we'll contact you before completing the refund.
3) Return address
Rouge Technologies (Vanguard Business Centre)
Alperton Lane
Greenford
London
UB6 8AA
United Kingdom
4) Exemptions
Please note that sealed hygiene items, software/media, and personalised items are non-returnable once opened, unless they arrive faulty.